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Terms of use

Business data

Horeftaris Geor. Andrew


Trade of children's clothes


christening & baby items


Antheias Center 178 Patra


T.K. 26332 Tel. 2610342367


VAT NUMBER. 132248642 General Tax Office of Patras


GEM No. 1247005160001. 



INTRODUCTION


Terms of Use, which the consumer is required to accept in the context of conducting distance transactions (indicative: Law 2251/1994 on Consumer Protection, as amended and in force).


The present website with the name xoreftaris.gr has been created by the company Horeftaris with the following data: Address A store Antheias 178 Patra PC 26332 Tel. 2610342367 and B store Ellinos Stratiotou 93 Patra PC 26441 Tel. 2610451221 for the execution of remote online orders and the interactive communication of the visitors with the company.


The following terms and conditions will apply to the use of the online store with the trademark xoreftaris which is located at www.xoreftaris.gr. Any user who enters and trades or makes use of the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether he is limited to visiting only the store or places an order) is considered to consent and unreservedly accepts the following terms, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the isotope as well as from any transaction or use of the services of the online store.


Before entering our online store, we invite you to consult these Terms of Use and Transactions and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on both our website and our online store, including your simple browsing of it.


The User, who will purchase products through this website, promises and accepts that he meets the statutory conditions for the conclusion of the contract and that he is an adult. Any user who enters and trades in our online store or makes use of the services of our online store, such as browsing it, subscribing to the newsletter of our Company or purchasing our products (hereinafter referred to as "visitor" or / and "user" or "customer" depending on whether he restricts himself to a visit to the store only or places an order and purchase of products) is considered to consent and unconditionally accepts these Terms of Use and transactions set forth herein, without exception.


2. AMENDMENT OF GENERAL TERMS


The online store reserves the right to modify or revise freely and unilaterally the terms and conditions of use and transactions by the online store, whenever it deems necessary, according to its needs and transactional manners. At the same time, xoreftaris.gr undertakes the obligation to inform consumers about any change, through the pages of this online store.


3. INFORMATION & PRODUCTS PROVIDED:


Xoreftaris.gr is committed to the completeness and validity of the information provided on its website regarding the existence of the essential features that are described in detail for each product available, as well as the accuracy of the information regarding the provided, by the online store of xoreftaris.gr services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruptions of the website due to force majeure. Prices may vary between physical and online stores.


4. LIMITATION OF BUSINESS LIABILITY


a. The use of this Website by you and any of your transactions in our online store is at your sole risk. It is expressly agreed that the Company is not responsible for any damage or loss suffered by the User or any third party due to improper compliance with the terms of use of the website by the User or for reasons related to the operation, use of the website or failure the provision of services or products or information made available by it or by any unauthorized interference by third parties with products, services or information made available through it.


b. The Company is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, from non-execution or from the delay of their execution, for any reason not due to its own fault. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability and in the caseThis case does not bear any further responsibility.


c. The Company makes reasonable efforts to maintain and make available its content. However, the Company points out that the website may display technical errors with a direct result in the way of presenting the contents of the topics (indicative of photos, prices, texts, etc.) for reasons that it does not have responsibility and promises to make an effort. for faster recovery.


It is expressly agreed that the Company is not responsible to the user if for any reason the website is not available at a given time or for any period of time.


d. Hyperlinks - The Website may contain hyperlinks and links to other websites. The Company expressly declares that it does not bear any responsibility for the content of the above websites, which are governed by their own terms of use which the User must read carefully before browsing any of them.


e. Difference between physical store price and online store price: The prices of physical stores and the online store may be different or the same. If the purchase is made through the online store and the receipt from our physical stores, the price paid is the price of the online store and not the price sold in the physical stores.


5. PERSONAL DATA


During your visit to the pages of xoreftaris.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our offers and new products, you may be asked to provide information about you (name, email address, etc.).


Personal data: Each visitor can browse the online store www.xoreftaris.gr without giving any personal information. We will need personal data (your e-mail) only when you become a member and proceed to order products or if you choose to receive our informative e-mail.


Product purchase information: The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt). At the same time, we request some information such as a mobile phone number (in case we need to contact you directly).


· Cookies


Xoreftaris.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as xoreftaris.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you advertising & educational content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the website www.xoreftaris.gr to function properly and smoothly.


Cookies are divided into the following categories:


- Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the smooth operation of the online store is immediately affected, your personal navigation experience is limited and basic functions are under-operated.


- Functionality cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.


- Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. Used only to improve the operation of the online store.


- Advertising Cookies. These cookies are used to provide ads related to you and your interests. Used onto send advertising or offers that best meet your needs, thus reducing unwanted and pointless advertising messages. They also help us measure the effectiveness of our advertising campaigns.


- Cookies Analytics. They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.


Third party vendors, including Google, may display the Company's advertisements on websites on the Internet, use cookies to update, optimize and display ads based on the user's previous visit to the website www.xoreftaris.gr


Xoreftaris.gr may also use cookies from your previous visit to its website for repetitive marketing.


6. METHODS OF PAYMENT


Our online store for customer service offers various payment methods to choose the one that suits you.


Cash on Delivery Method


Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver your products to you, you pay in cash the value of your order (cash on delivery) charge 2.50 €.


6.2 Payment by deposit in a Bank Account


(The order is canceled if the deposit is not made within 48 hours)


You can transfer the amount of debt to the following bank account


NATIONAL IBAN: GR0501102910000029140233585

ALPHA BANK IBAN:   GR3301405330533002002008157


 


Your deposit must include your name and, as a reason, your order number. After making the deposit you should send it to info@xoreftaris.gr


The name that you will mention in the deposit slip of the bank, should be the same as the name that you have stated in the electronic order form. Each order is executed after the confirmation of the money deposit. Your deposit may not be immediately "visible" in the information we receive from the bank, in which case a slight delay is possible.


6.3 Payment by credit / debit / prepaid card


Available soon


6.4 Cash on delivery fee 3€



7. SHIPMENT OF PRODUCTS


 


All shipments are made by courier and transport company depending on the volume of the order. All products are sent by courier to the address you have stated in your order within 1-3 working days if they are immediately available. If they are not immediately available, you are informed by e-mail or by phone by a representative of xoreftaris.gr, and after consultation, we will process your order.


Orders weighing up to 10 kg are shipped by courier


The furniture that has a large volume you receive from the agency of your city


TOrders weighing up to 10 kg are sent by courier


The furniture that has a large volume you receive from the agency of your city


The shipping cost depends on the total weight of your order and is configured as follows.


Up to 1 kg 3,50€


From 1 to 5 kg 5€


From 5 to 10 kg 10€


From 10 kg to 15 kg 14€


From 15 kg to 20 kg 18€


From 21 kg and over 30€




 


Delivery time:


Upon completion of your order, the shipment is made immediately and the delivery to the customer takes place within 1-3 working days for large urban centers and 3-7 working days for inaccessible areas. For areas marked as "inaccessible" by the courier, this time may vary.


(*) Shipping times may change due to unbalanced factors such as: non-immediate availability of the product, special processing, strikes, delays of transport companies, holidays, holidays, etc.


(*) For orders placed by deposit in a bank account, the payment of the money by the bank must have been confirmed.


Order Delay


In case of any delay of your order, you can contact during the working days (from 09.00-13.00) at 2610342367 and report the incident to us.


Possible additional charges:


Cash on delivery is charged with an additional € 2.50 on shipping costs (costs charged by courier companies) regardless of the amount of the order


Partial shipments:


 


In case of ordering more than 6 products (which are listed as available, and not available upon order, or out of stock), in which one or more are not immediately available, there are two ways to send:


1. Partial shipment with prepayment of the entire amount to the courier and shipment of the missing product without any additional charge to the customer.


2. Partial shipment and payment by the customer only of the products he receives. In the second shipment that will include the missing product / s, the customer is charged the shipping costs for the shipment and possible cash on deliveryif this is the payment method.


 


8. PRODUCT PRICES


All prices of our online store include VAT (24%).

For car seats and accessories include VAT (13%)


These prices refer to available stock, while xoreftaris.gr reserves the right to adjust prices.


9. RETURN POLICY


Please read the following terms of our return policy carefully.


RETURNS:


 


Xoreftaris.gr can replace a product you received which is defective by its manufacturer at its discretion. The customer must inform us within 14 calendar days of receipt. The cost of returning the product to our headquarters is borne exclusively by you initially, and if it proves to be really defective, you receive a new product with all shipping costs (including the initial ones) being borne exclusively by us. Please follow these simple guidelines in order to be served as soon as possible.


 


-In case of incorrect order of the customer, it would be wise to have telephone communication in order to replace the product. In this case the costs should be borne by the customer. Returns will not be accepted on products that are not kept in our stock, and come after a special order for the customer.


 


-In case by mistake of xoreftaris.gr or its supplier regarding a product that is sent, contact us IMMEDIATELY and DO NOT try to modify / change it as there will be NO return.


Even if it does not seem to be working, let us know and do NOT make any repair moves. Returns are accepted only in the factory packaging and condition, even if it is a mistake of xoreftaris.gr in the shipment, as a product that has been modified is not accepted return to the manufacturer / supplier.


In any case, you must fill in the return form that you will find here.


 


All the above prices include VAT 24%

VAT is 13% for car seats


Change policy


Items must be in their original condition and you will be asked to show the corresponding receipt or label (of the item with our code) or change card. (items must be in excellent condition and internal labels must be intact). All returns must be made within 15 days of purchase date


The Horeftaris store reserves the right to reject returns sent or notified after the return deadline or returns of items that are not in the same condition they were in when they were received.


 


Returns for which we have NOT been contacted by phone for consultation (2610342367), will not be received by us as well as returns which are not in their original packaging (ie as sent by us).


The product to be returned-replacement must be accompanied by the documents that accompanied the product (eg DAT, Retail Rep. Etc.), be in the condition received by the customer and its packaging must be the one that normally accompanies the product.


10. INTELLECTUAL PROPERTY RIGHTS


The entire Content of this website and in general of its website www.xoreftaris.gr is the subject of its intellectual property and is governed by national and international provisions on Intellectual Property, unless otherwise expressly stated.


Therefore, it is expressly prohibited to reproduce, republish, copy, sell, transmit, distribute, publish, translate, modify in any way, partially or concisely without the explicit prior written consent of xoreftaris.gr


Exceptionally, the individual storage and copying of parts of the content on a simple personal computer is allowed for strictly personal use, without the intention of commercial or other exploitation and always under the condition of indicating its source, without this meaning in any way granting copyright property.


The names and trademarks included in this website and in general on the website of www.xoreftaris.gr are registered trademarks of the same or third parties.


Anything that appears on this website and in general on the website of xoreftaris.gr and is the subject of intellectual or industrial property of third parties is subject exclusively to their own sphere of responsibility.


11. THE OBLIGATIONS OF THE PUBLIC


The public must, on the one hand, comply with the provisions of Greek, European and International Law, and on the other hand refrain from any illegal and abusive behavior during the use of this website and in general of its website www.xoreftaris.gr


In case of refusal in parallelindifference to the receipt of the order or a similar malicious act on the part of the customer, xoreftaris.gr reserves the right to refuse the order of the user in question and to cancel his order.


The users of the websites www.xoreftaris.gr accept that they will not use them and the online store of www.xoreftaris.gr for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive , disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted infringes any patent, trademark, trade secret, trademark, copyright or other proprietary right of the third party; software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or obstruct the operation of any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may interfere with third parties by any way and any content is used to collect or store users' personal data.


 


12. NEWSLETTERS - NEWSLETTERS


The sending of newsletter from www.xoreftaris.gr is done only to the subscribers who have chosen to receive newsletter and is fully technically compatible with the regulations of sending mail. Xoreftaris.gr provides Newsletter subscribers with the ability to unsubscribe from the list of recipients. The registration and deletion in the newsletter is done through a process of checking the authenticity of the subscriber's email address (opt-in, opt-out). The e-mails of the Newsletter subscribers are used exclusively for this purpose and for no other purpose. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. Xoreftaris.gr reserves the right not to register a person in the recipient lists or to delete him from them.


13. COMPENSATION


It hereby expressly agrees that in the event that any action, claim, administrative or judicial proceeding arising against the Website arising out of any form of infringement of the User, the User undertakes on the one hand to intervene in the relevant legal proceedings and on the other to compensate the Website. in case he is obliged to pay compensation or other expenses.


14. APPLICABLE LAW AND OTHER TERMS


This contract of use is governed by the provisions of Greek Law, the directives and Regulations of European Law and the relevant International provisions, and is interpreted on the basis of the rules of good faith, transactional ethics and the economic and social purpose of the law.


If a provision is deemed contrary to law and therefore invalid or void, it automatically ceases to be valid, without in any case affecting the validity of the other terms.


No modification of the terms of this contract will be considered and will not be part of it, if it has not been formulated in writing and has not been incorporated into it.


15. CANCELLATION OF ORDER


In case you have completed your order, you can cancel it if the process of sending the product has not already started by the cooperating transport company. You can find out about the status of your order or cancel it through the Order Tracking option or by calling 2610342367. The ordering department will undertake to inform you and serve you in the best possible way.